[General] Update Your Contact Information
Tuesday, October 27th, 2009 - General
All users are encouraged to update their contact information in their control panel and keep it updated with valid information.
To update your contact information log into your control panel by going to:
(Obviously, change yourdomain.com to your actual domain name).
Then click on the Update Contact Info link that is in the Preferences box. The icon will look like:
There you will find two fields that you can enter an e-mail address into. You do not have to have a secondary e-mail address for contact, it is just there in case you want to enter multiple addresses.
In the fields labeled:
Email address that you can be contacted at.
If you wish to provide a second email address to receive notifications, enter it here.
You can enter a valid e-mail address.
If you ever change your e-mail contact address then you need to update this information. Keeping your e-mail contact information up-to-date insures that you stay up-to-date with regards to your account.
Why keep this information updated?
Along with staying up-to-date with happenings on your account, keeping your contact information up-to-date can be important so that you are notified of potential issues on your account.
We have been testing an FTP login notification system that will use this information to keep you notified. We will have a separate post concerning this system. But the general idea around this system is that we have had a lot of accounts compromised lately due to FTP hacking, the FTP login notification system will keep you appraised of FTP logins on your account and will use this contact information to inform you.
As always, if you have questions concerning this you can discuss this with our support staff by submitting a support ticket at:
Steven
