[General] Mail Server Upgrades II

We will be conducting another mail server upgrade as we attempt to identify any potential issues with this upgrade before rolling it out to all of our servers. We are planning for this to be our last “test” upgrade, our next set of upgrades for this mail server will be for all of our servers. This has previously been mentioned in posts here and here.

All of our previous upgrades have not shown any major obstacles. But that is the purpose of these “test” upgrades, to identify if there are major obstacles or hurdles that need to be addressed before rolling out the upgrade across all of our servers. Servers that have had this upgrade completed have seen an increase in performance, so unless there are major problems, we will want to roll this upgrade out to our servers as soon as possible.

Potential issues from this mail server upgrade include:

• Users who have their IMAP account set up to automatically purge their trash may notice issues with this with the new mail server software.
• Users who use the POP protocol to check their mail, but leave a copy of the messages on the server, may see all of their mail downloaded into their e-mail program once again.
• Users must use either email@domain.com or email+domain.com as the username when checking e-mail. We did identify an issue where the old mail server software allowed you to use a colon (:) to separate your email from your domain name in your username, but this will not work with the new software.

Users of the server liquid2.wznoc.com will be the next users to have this upgrade. We are scheduling this upgrade to take place around 8PM CDT on Thursday, September 16th. The POP and IMAP services will be offline while this upgrade takes place, which shouldn’t take but about 30 minutes, although we are going to allocate 2 hours for this upgrade.

To see if your webhosting account is on liquid2.wznoc.com, visit our Server Identification Page at:

http://www.amshelp.com/identify.php

and enter your domain name. If the results show liquid2.wznoc.com then you will be affected by this upgrade.

Please refer back to this post for any updates concerning this upgrade.

Steven