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Server Migration – September 13, 2017


Saturday, September 9th, 2017 - General

We are scheduling a server migration for September 13, 2017. This migration will affect some of our clients.

This migration is scheduled to start on Wednesday, September 13th at 7PM CDT. The total time to complete the migration is unknown, but we are setting aside 24 hours just to be on the safe side. IMPORTANT TO NOTE: Individual accounts will not be down for the full 24 hours. This migration is done on an account-by-account basis. Your account will likely only be down for 15 to 30 minutes (if that long) at some point in this migration window.

START TIME: Wednesday, September 13 7PM CDT
END TIME: Thursday, September 14 7PM CDT (Estimated)
IMPACT TIME: 15 to 30 minutes per account, perhaps less

This migration will consist of an IP address change. However, if your account is using our nameservers or nameservers we have designated for you, then the IP address will change automatically. This is because the IP change will be made in synch with our DNS servers. If you are not using our nameservers then we cannot make the DNS change for you automatically. We encourage you to use our nameservers or nameservers we have designated for your account for this reason.

If you are using bookmarked links to access your cPanel or Webmail, those links may no longer work after this migration. To access your cPanel and Webmail, it is always best to use the links:

cPanel – http://yourdomain.com/cpanel
Webmail – http://yourdomain.com/webmail

Replacing yourdomain.com with the domain name of the account you want to log into.

To find out if your account is affected by this migration, enter your domain name at:

https://www.amscomputer.com/maintenance091317.php

If you have any questions about this migration you can reply to this message or submit a support ticket at:

http://www.amshelp.com/support


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